SHINRA Company Privacy Commitment

Our Promise to Protect Your Data

At Shinra, safeguarding your personal information is at the heart of what we do. We strictly adhere to all applicable data protection laws, including:

• Tunisian Organic Law No. 2004-63 (July 27, 2004) on personal data protection and its implementing regulations.
• EU General Data Protection Regulation (GDPR 2016/679) for users within the European Union.

This Privacy Charter, last updated in August 2025, explains how we collect, use, and protect your data when you interact with our website.

Why and How We Process Your Data

When you visit our site, you may share personal information with us. Here's how we use it:

• To communicate with you: Handling your inquiries, feedback, or service requests.
• To manage recruitment: Processing job applications and coordinating hiring processes.
• To enhance your experience: Analyzing site usage (anonymously) to improve navigation and services.
• To ensure security: Protecting our platform and preventing fraud.

These activities are grounded in our legitimate interest in providing you with a seamless, secure experience—always in compliance with the law.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above or to meet legal requirements. Once no longer needed, your data is securely deleted or anonymized.

Your Rights Over Your Data

You have full control over your personal information, including the right to:

• Access, correct, or delete your data upon request.
• Restrict or object to certain processing activities.
• Request a portable copy of your data in a structured format.
• File a complaint with a supervisory authority (e.g., Tunisia’s INPDP or the EU’s CNIL).

To exercise these rights, contact us at [email protected]. We’ll respond within 30 days.

How We Keep Your Data Safe

We implement robust technical and organizational measures to protect your data from:

• Unauthorized access or disclosure,
• Loss, alteration, or misuse.

Access to your data is restricted to authorized personnel and trusted partners, all bound by confidentiality agreements. Third-party processors must comply with strict data protection contracts.

Our Cookie Policy

We use cookies to:

• Enable core functionality (e.g., secure login, form autofill).
• Personalize your visit (e.g., saving your preferences).
• Analyze performance (e.g., tracking anonymous traffic patterns to improve our site).

Managing Cookies:

• Consent: You can accept, reject, or customize cookies via your browser settings (see guides for Chrome, Firefox, Safari).
• Duration: Cookies last up to 13 months or until you clear them.
• Impact of refusal: Some features may not work optimally if cookies are disabled.

Legal Information

Publisher: Shinra SARL – A Limited Liability company
Registered Office: Office B-21, Immeuble El Fawz, Les Berges du Lac 2, Tunis 1053, Tunisia
Registered Capital: 1,000,000 TND
Trade Register: B0126602019 | Tax ID: 1643609 L/A/M/000
Phone: +216 54 42 26 44
Email: [email protected]

Hosting Provider: OVH Tunisia (SARL) – Registered Capital: 75,000 TND
Address: Al Karama Holding, 1st Floor, Rue du Lac d’Annecy, Les Berges du Lac 1053, Tunis
Trade Register: B24122392009